Warranty
We stand behind the way our gear is made. Here's exactly what our warranty covers.
What's covered
Products bought directly from leathersfirst.com carry a limited warranty against manufacturing defects, under normal riding and use:
- Defects in the leather
- Stitching or seam faults
- Faulty hardware such as zips, snaps and fasteners
- Protective armor that wasn't attached correctly
How long it lasts
12 months from the original purchase date. You'll need your order number or receipt to make a claim.
What isn't covered
- Normal wear and tear, and cosmetic changes from ageing or regular use
- Crash or accident damage
- Damage from misuse, alterations, or repairs done by someone else
- Damage from improper care, cleaning or storage, such as machine washing, excessive heat or moisture, or harsh chemicals
- Wrong size chosen by the customer
How to claim
- Email contact@leathersfirst.com with your order number.
- Include clear photos or a short video of the problem and a brief description.
- We'll review your claim, usually within 5–7 business days.
If your claim is approved, we'll repair the item, replace it with the same or an equivalent item, or offer store credit, depending on its condition and availability. You may need to cover the cost of sending the item to us. We cover shipping on approved replacements where applicable.
Who it applies to
The warranty applies to the original purchaser only and can't be transferred.
A note on safety
Motorcycle protective gear reduces the risk of injury. It can't eliminate it. Always ride within your limits and replace gear that has been through a crash.